Pet Policy

The Sun Peaks Grand Hotel & Conference Centre is a pet-friendly hotel that happily welcomes your well behaved four-legged family members. You must ensure that you reserve a deluxe room type that is available on the pet floor and that you inform us that you are bringing a pet prior to your arrival, as pet-friendly rooms are limited.

Upon arrival a Sun Peaks Grand team member will review the pet policy, collect your contact info and ensure that you are aware of the best spots to take your pet for a stroll.

A $35 cleaning fee (per pet) is applicable. The fee covers a seven day period and will be re-assessed for longer stays. Additional fees may be charged for any damage or extraordinary cleaning required.

It is important that your pet is never left unattended in your room. If you are attending an event or resort location without your pet, we ask that you place your pet into your vehicle if parked in the Hotel or Residences underground parkade. Never place your pet into your vehicle that is parked above-ground even if you are only expected to be away from your pet for a few minutes. We ask that you leave contact information with our Front Office team should we need to reach you.

For our long stay guests, it is recommended that housekeeping services your room when you and your pet are out for a walk. Please contact our housekeeping team when you are ready for your room to be serviced.

In order to mutually protect our guests and your pet, pets must be on a leash when outside of the room at all times. Pets are not allowed in the hotel pool area, fitness rooms, banquet spaces and restaurants.

Please note that, in addition to the Sun Peaks Grand Hotel, some Residences at Sun Peaks Grand condo units are pet-friendly.

Please feel free to contact us with any additional questions!