Care & Comfort

Vaulted ceilings welcome you to the great room, featuring fireplace, Juliette balcony, and dining area with harvest table

The Sun Peaks Grand Hotel & Conference Centre and the Residences at Sun Peaks Grand are committed to ensuring the health and safety of our guests, staff and local residents. To provide a safe and welcoming environment — and to comply with government advisories — we have implemented safety measures and protocols throughout the hotel.

Check-in

Check-in time is 4:00 pm and check-out is 11:00 am. To request an earlier check-in, please contact our reservations team at 1-844-774-7263. We will do our best to accommodate your request, however, early check-in is subject to availability and cannot be guaranteed.

Hotel lobby with traditional furnishings

Parking

Valet service is available along with self-parking in our heated, underground facility. Parking fees apply for valet and self-parking options.

Luggage

We are pleased to offer full luggage delivery service for your arrival or departure in Sun Peaks. We look forward to assisting with your check-in, check-out and storage needs! Our Bell Services team will have clean and sanitized luggage carts for your use as well.

Your guestroom

In addition to the regular cleaning of your room, we’ve introduced an advanced oxidation process to service your room before your arrival. This process features a broad spectrum UV light and a quadmetallic target that combine to generate nature’s friendly oxidizers: hydroperoxides, hydroxides and superoxide ions, to kill microbes, reduce odours and gases, and sanitize soft surfaces in the space.

The equipment we have recently invested in is being used at many hospitals in Canada.

View of a bathroom facing a sink and mirror, with a bath tub and shower on the left

Housekeeping

Tailored to your comfort, daily stay-over housekeeping will be provided to refresh your room, with twice-daily evening service on the Summit Club floor. If you require additional amenities or linens outside of refresh service times, please call us and we will be happy to deliver them to your room.

Public spaces

The hotel will provide hand sanitizer stations in several areas, including the front desk, entrances, and elevators. Additionally, all high touch surfaces in the Upper & Lower Lobby and Residences Lobby will be cleaned and sanitized frequently. Additional garbage/recycling receptacles have been placed in many locations.

Dining

Mantles Restaurant & Lounge is open daily for breakfast, lunch and dinner, while Morrisey’s Public House is open during summer for après and dinner. In-room dining is not available; however, takeout is an option.

Thank you for being our guest.

Together we can make this a safe and welcoming environment. Enjoy your stay!

If you have a specific question, comment, or a unique situation to inquire about, please contact our reservation team at reservations@sunpeaksgrand.com.

Best regards,
Sun Peaks Grand Team

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