The Sun Peaks Grand Experience
The reviews behind this recognition reflect the many ways guests experience Sun Peaks Grand throughout the year. Some arrive for ski season, while others come for summer hiking, biking, golfing, weddings, conferences, family gatherings or a few quiet days in the mountains.
That consistency matters. As the only full-service hotel and conference centre in Sun Peaks, located steps from the lifts, trails and village, the hotel plays a central role in the resort experience. But what guests often remember goes beyond convenience. It is the feeling of being well cared for, the ease of returning after a day outside to a place that feels familiar, and the small details that shape whether someone chooses to come back.
"This is something our entire team should be proud of. It reflects the passion, commitment and genuine care that every team member brings to creating exceptional guest experiences," said Stefan Lang, Director of Operations.
"It is also a testament to our leadership philosophy and culture. We empower our team members at every level of the organization to make decisions and resolve guest requests without delay or waiting for approval. This trust and accountability enable us to deliver the responsive, personalized service our guests expect and deserve.”
To the guests who reviewed their stay, recommended the hotel to a friend, or came back a second or third time, thank you. And to the Sun Peaks Grand Hotel & Conference Centre team, whose work is felt in both the big experiences and the smallest details, this recognition belongs to you as well.